Service Failure and Recovery in B2B Markets – A Morphological Analysis
نویسندگان
چکیده
منابع مشابه
Strategy Formulation for Service Failure Recovery, Using Mixed Research Method
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ژورنال
عنوان ژورنال: Journal of Business Research
سال: 2021
ISSN: 0148-2963
DOI: 10.1016/j.jbusres.2020.09.025